Expo 2020 - Dubai, UAE
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PBXact UC System 2000 is Sangoma’s most powerful, feature rich large contact center and large enterprise communications solution. It comes complete with support for advanced features and applications like uni ed communications, contact center operations and IP trunking.

  • Use virtually any IP telephone set or soft client
  • Flexible - supports IP, ISDN or analog lines
  • Supports up to 2000 users or 1500 calls
  • Field-upgradeable to 5000 extensions / users
  • Cost-effective – save with IP services and reduced IT support
  • “Phone Apps”- Advanced productivity features controlled by the IP-Phone’s display
  • UCP web-basedDashboard allowing end-users to control phone settings, voicemail, conference rooms and more…
  • Zulu UC Desktop and Soft-phone Integration for mobility and productivity.
  • CRM Integration for screenpop and click to call
  • End-Point-Manager to auto-provisioning Sangoma IP-Phones and manage each user’s programmable buttons and features
  • Built-in VPN to guarantee security for your remote workers connecting to the corporate PBX

Specifications

  • Pre-loaded with PBXact Software
  • Console, Web GUI, SSH, IPMI management interface
  • 2x GB Ethernet Ports, 1x IPMI, 1x DB9 & 1x VGA
  • 6 PCI Express slots (for analog, BRI, PRI, E1, T1, J1 and GSM interfaces)
  • Dual redundant internal AC modular power supplies
  • 1U form factoe case (with sliding rails)
  • 1 Year Warranty

Features

Business Features:

  • Flexible Time-Based Call Routing
  • Built-In Conference Bridge
  • Fax to E-mail
  • Hunt/Ring Groups
  • Music on Hold
  • Voicemail Blasting
  • Find Me / Follow Me Calling
  • Personal IVRs
  • Wake Up Calls
  • Support for Video Calling
  • Secure Communications (SRTP/TLS)
  • Announcements
  • Text to Speech
  • Calling Queues (ACD)
  • Interactive Voice Response (IVR)

Calling Features:

  • Zulu UC Desktop Application – Outlook, Browser and Softphone Integration
  • Three-Way Calling Support
  • Voicemail
  • Voicemail to E-mail
  • Caller ID Support
  • Call Transfer
  • Call Recording
  • Do Not Disturb
  • Call Waiting
  • Call History / Call Detail Records
  • Call Event Logging
  • Speed Dials
  • Caller Blacklisting
  • Call Screening

Telephony Support:

  • Open Standards Support for Multiple Protocols
  • SIP, IAX2
  • PRI, T1, E1, J1, R2, POTS/Analog, ISDN, GSM (Excludes PBXact 10)
  • WebRTC
  • Softphone Support
  • Specialty Device Support
  • Door Phones
  • Overhead Paging
  • Strobe Alerts
  • Paging Gateways
  • Voice Gateways
  • Failover Devices
  • Desktop/Mobile Phone Support

Administration:

  • Upgrade System with Granular Control
  • Bulk Import Utilities (Trunks, Extensions, Users, DIDs)
  • Localization in both GUI and Sound Files for Multiple Languages
  • Backup and Restore Utilities
  • Custom Destination Administration
  • Web-based Config File Management When Needed
  • System Recording Management
  • GUI Controls for DNS, Network Settings, and More!

User Control Panel:

  • Responsive GUI (Desktop, Tablet, and Mobile Device)
  • WebRTC Softphone
  • Call History (Details and Recording Playback / Download)
  • Contact Management
  • Presence Management
  • Conference Room Management
  • Visual Voicemail – Playback and Management
  • Greetings Management

Add-ones:

  • The Base Platform includes a base of system enhanced features
  • High Availability
  • Call/Contact Center Features (Enhanced Call Center Functionality)
  • Operator Panel / Wall Boards
  • Third Party Phone Support (for Non-Sangoma IP Phones)

Contact us:

Address: Office 109B, Dubai Tower
Baniyas Sq., Deira, Dubai, UAE.
Telephone:  +971 4 2277586
Mobile:  +971 54 4551689
All rights reserved for SENA Co.
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